HELP & SUPPORT

Help & Support

Need Some Help?

Welcome to the ZraMex Help & Support Team and we will be happy to assist you. We are with you in every problem and we will try to give you the best service, Select the option of your problem and click on the option given below to report the problem to us

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DAMAGE

You are facing difficult problems because of us, for this we sincerely apologize to you and you will be fully assisted. Please let us know how you got your goods, your baggage is broken or if there are any scratche in the baggage or your baggage is dropped

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TRACKING

You can track your parcel anytime, anywhere if there is any problem in tracking Or you are facing problem in knowing the proper status of your parcel, So click on this link, we will tell you the full status of your parcel we will be glad to help you

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DELAY

We apologize wholeheartedly for the trouble you are facing because of us. If your parcel has not been received by you yet and your parcel is delayed in reaching you so click here we will tell you the status of your parcel and we will be very happy to help you

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RETURN

If you are facing a big problem because of us, we sincerely apologize for this. If your parcel has been returned from your destination from any reason and you are not able to find your parcel information then click here We will let you know the best condition of your parcel and we will be happy to assist you

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EXCHANGE

We sincerely apologize for whatever trouble you are facing because of us. If your parcel has arrived at someone else's address and someone else's parcel has come to you, do not worry at all We will deliver your parcel to your given address just click here and we will give you better information

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MIS BEHAVE

We sincerely apologize for whatever trouble you are facing because of us. If any delivery man or any of our staff is speaking contrary to you or using wrong word then click here, We will deal with him firmly and will also give the harshest punishment.we are very happy to help you

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MISSING

If you are facing a big problem because of us, we sincerely apologize for this. If your parcel is lost or any item in your parcel is missing then click here we will give you better information and we will be very happy to inform you

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RE DELIVERY

Do you currently live at the new address or would you like to change the given address, Or if you want to order your items later, click here Your will definitely be fully assisted

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